Privacy Policy

Last updated: 2026 4, 27

1. Introduction

RTRT Hotland ("we," "our," or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our rehabilitation services.

We are committed to maintaining the trust and confidence of patients, partners, and website visitors. This policy applies to all information collected through our website and any related services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us in the following situations:

• Fill out our website contact form
• Book a consultation or conference
• Subscribe to our newsletter
• Participate in patient rehabilitation programs
• Contact us via email, phone, or other methods

This information may include your name, email address, phone number, medical history, and other health-related details necessary to provide rehabilitation services.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Operating System and Device Information
• Pages visited and time spent on each page
• Referral Website URL

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our rehabilitation services
• Process your request and respond to the inquiry
• Schedule and manage appointments
• We're sending you important information about treatment
• Send you promotional, news, and event updates (with your consent)
• Protect the rights and safety of our patients, employees, and the public
• Comply with laws and regulatory requirements

4. Healthcare Information Protection

As a healthcare provider, we understand the sensitivity of medical information. We implement strict safeguards to protect your health data:

• Access to medical records is limited to authorized healthcare providers directly involved in your care.
• We use secure, encrypted systems to store and transmit medical information.
• Employees receive regular training on privacy and data protection.
• We maintain physical, electronic, and procedural safeguards to protect patient information.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• with the healthcare providers participating in your care
• with service providers who assist us in operating our services (under confidentiality agreements)
• When required by law or to protect rights and safety
• With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt out of or restrict certain data processing
• Withdraw consent at any time (where processing is based on consent)

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie settings via your browser preferences.

9. Children's Privacy

For pediatric patients under 18 years of age, collecting and processing personal information requires consent from a parent or legal guardian. We are committed to protecting the privacy of children receiving our rehabilitation services.

10. Policy Update

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on the website and updating the "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: